Deputy Manager – Coventry
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Deputy Manager
Salary: £30,606 per annum
Location: Coventry and surrounding areas
Hours – Full time 37.5
Contract – Perm
An exciting opportunity has arisen for a Deputy Manager to join our team in Coventry and the surrounding areas. We support people across four complex services, working with adults with learning disabilities and autism, some of whom are non-verbal.
We are looking for an exceptional Deputy Manager who is passionate about delivering high-quality, person-centred support. If you thrive in a fast-paced environment, enjoy a challenge, and are motivated by making a real difference to people’s lives, this could be the role for you.
A full UK driving licence is essential, as the role involves travelling between services in your area.
Purpose of the Role
As Deputy Manager, you will play a key role in empowering and developing staff teams to ensure the delivery of sustainable, high-quality services that genuinely transform lives. You will build strong relationships with the people we support and their families, while demonstrating excellent organisational skills and the ability to prioritise competing demands effectively.
You will support the Service Manager in leading teams, maintaining quality and compliance, managing rotas, and overseeing financial performance across the services you support.
Key Responsibilities
Service Development
- Ensure person-centred approaches are embedded in practice, enabling the people we support to achieve outcomes aligned with their needs, wishes, and aspirations
- Develop meaningful activities, support plans, and opportunities that positively transform lives
- Promote community engagement and raise FitzRoy’s profile locally
- Complete regular quality, compliance, and performance audits, producing and implementing effective action plans
- Contribute to the creation and review of annual business plans and performance targets
- Maintain safe, supportive environments for the people we support, staff, and visitors
Team and Resource Management
- Recruit, develop, and motivate staff and volunteers to deliver consistently high-quality, compliant services
- Performance-manage team members, setting clear expectations and standards
- Identify and allocate key responsibilities that enhance staff development and add value to services
- Ensure rotas are effectively managed to use resources efficiently and meet individual needs
- Be accountable for financial performance and budgets for the services you support
- Ensure all records, reports, and administrative processes are completed accurately and on time
Communication Excellence
- Enable the people we support to have a voice in their service, FitzRoy, and the wider community
- Promote active involvement and choice for the people we support
- Champion equality, diversity, rights, dignity, and respect at all times
- Build and sustain effective relationships with families, professionals, and community partners
- Manage internal communications positively, keeping staff and stakeholders informed of key decisions
- Maintain a strong customer focus and drive continuous improvement
About You
- Care sector experience is essential, ideally in a leadership or management capacity
- Strong IT and administrative skills, with high attention to detail and problem-solving ability
- Highly customer-focused, with a collaborative and professional approach
- Confident working with data, processes, and performance information
- Tenacious, organised, and able to multitask while working to deadlines