Executive Director of Operations and Quality

Executive Director of Operations and Quality

Up to £85,000 – £90,000pa depending on experience, plus £5,750 car allowance pa.

Full time 37.5 hours per week.

Following an internal promotion, we are excited to share that we have a rare opportunity for a new Executive Director of Operations and Quality. FitzRoy is a pioneering national charity, committed to transforming the lives of adults with learning disabilities, autism, and mental health needs in over 100 services across England. Our vision is a society where people are treated as equals, regardless of disability. Our mission is to transform lives by supporting people with learning disabilities to lead the lives they choose. FitzRoy have successfully faced the challenges within the social care sector and the charity has grown year on year to now support over 800 people, across 70 local authorities.

We were founded more than 60 years ago by parents of children with learning disabilities, who pioneered an alternative to institutionalised care. This is still a core element of our work today. ‘Seeing the Person’ is at the heart of the charity, and everything we do is focussed on transforming the lives of the people we support.

The Role

As we look ahead to the future, we are seeking to recruit a new Executive Director of Operations and Quality to bring the strategic thinking needed to help steer the path forward. As a visible leader, with accountability for Operations and Quality, you will navigate the ongoing challenges that exist within our environment, continue to drive forward on our ambition for outstanding quality, and first and foremost focus on enabling the people we support to realise their goals and dreams.

We are looking for a strategic and collaborative leader who can challenge and enable us to continue to be creative, agile and responsive in the delivery of our services. You will strengthen our reputation through our new three-year strategy which includes amplifying the voice of our stakeholders, and collaborative engagement partnerships with the people we support and their families. This will ensure those with lived experiences are heard and influence our decisions. You will lead teams to showcase our successes in a tangible way and ultimately drive our journey to outstanding. Development and planning for the expansion of our clinical leadership and expertise will enable our new mental health provision to become fully embedded in the organisation.

The Person

Essential Experience

• Substantial strategic leadership experience in a complex health or social care organisation.
• A proven track record of delivering significant, successful business development and growth within the social care sector at a senior level.
• Experience of leading service delivery and understanding the complexity of managing a geographically dispersed and multi-disciplinary staff team.
• Experienced in working collaboratively with a high-performing senior leadership team.
• Demonstrable experience of managing a quality agenda; driving innovation, development, and continuous service improvement.
• Experience in the delivery of strategic growth, and analysis of relevant opportunities.
• Good market knowledge of the disability and broader social care sector.
• Demonstrable experience of working at a senior level within a regulated environment.
• A proven track record as a credible ambassador.
• Significant financial acumen and experience in managing budgets.
• Substantive experience of leading impact monitoring and evaluation.
• Experience of board report writing and presenting at a senior level.

Skills, Knowledge and abilities

• Excellent understanding of CQC standards and delivering high-quality care
• A degree or an equivalent advanced academic achievement in a relevant field is preferred.
• A willingness to undertake an advanced academic achievement.
• Strong commercial awareness and business acumen.
• An exceptional strategic thinker who can translate strategy into operational delivery.
• Exceptional communication skills with the ability to negotiate and influence.
• An understanding of how digital and IT can enhance effective operational delivery.
• An energetic and resilient leader.
• Person-centred with high levels of emotional intelligence and empathy

The role will require travel to our services and any other off site meeting location. Therefore, a full licence that allows you to drive in the UK is essential, as is access to your own vehicle for business travel.

The role will require nationwide travel, including regular attendance in person for meetings at our head office in Petersfield, Hampshire.

Our values of See the Person, Be Brave and Be Creative are inherent in the decisions we make every day and visible in the actions of everyone who works for FitzRoy. If you share our values and really want to make that transformative difference, we look forward to hearing from you.