Dalvington and The Oaks - Malvern - FitzRoy

Dalvington and The Oaks – Malvern

Service Manager

Telephone: 01886 833 424

The Malvern Services are made up of two adjoining bungalows known as Dalvington and The Oaks, both offering 24 hour residential care. Home to 13 people in total, the services are conveniently situated in a quiet residential area close to Malvern town centre. The enthusiastic staff team will support you to make choices about how you want to live your life, and will actively encourage you to follow your own interests.

Our Commitment

The Malvern services have a dedicated staff team who will support you to make your own choices and follow your own interests. We can also support you to access a variety of college courses and to use nearby facilities such as hydrotherapy pools, speech and language therapy and physiotherapy sessions. The staff team will help you to take an active part in your local community.


The Malvern services enjoy stunning views across the Malvern Hills. A long private driveway sets the bungalows back from the road, making it particularly quiet, secure and safe. There are many fruit trees and shrubs in the large landscaped garden areas surrounding the bungalows. Local bus services run regularly into Worcester and Great Malvern, and there is also a large retail park within walking distance which has a variety of shops and amenities. The adapted vehicles are regularly used for visits further afield and to visit family and friends.

Going the extra mile

When a resident at the Malvern services started to lose his sight due to double cataracts, the staff decided it was time to get him some help. However, due to serious agoraphobia, doctors refused to remove the cataracts because he would not attend clinic to have the procedure done. Thanks to the determination of the staff team, his sight was eventually assessed at home. Many meetings were subsequently held to ensure his needs were being met, including support from an independent Mental Capacity Advocate. Private meetings with hospital liaison nurses, the anaesthetist and surgeon allowed the surgery to go ahead successfully. Thanks to this operation, he is now back to his old self and living life to the full!


Within the Malvern complex, both bungalows have excellent facilities. The Oaks has a large kitchen, lounge area and two accessible bathrooms, one of which is fully adapted with an assistive bath and overhead tracking hoist. The second bathroom is a shower wet room.

Dalvington has a kitchen/diner, shared lounge area, a sensory room and a conservatory. It also has three bathrooms, two of which are adapted with assistive baths and an overhead tracking hoist. There is also a large shower wet room.The bungalows are located within a large outdoor area, with patio, horticultural project, raised beds, poly tunnel and wide paths to an orchard area. A separate annex houses an IT suite with touch screen computers and laptops, adapted mice and keyboards, web cameras and specialist software.

Both houses have large rooms and very wide corridors for ease of access and movement for those requiring the use of a wheelchair.

  • Communication and literacy
  • Cooking and baking
  • Gardening
  • IT with adapted equipment
  • Music
  • Swimming