Why Oliver McGowan training matters

The Oliver McGowan Mandatory Training is helping health and social care staff listen better, understand more and make better decisions, with lived experience at the heart of the training.

Published: November 9, 2026

Following Oliver McGowan’s death, his family campaigned for important changes in the way health and social care staff understand and support people with a learning disability and autistic people.

That work led to the development of the Oliver McGowan Mandatory Training on Learning Disability and Autism.

The ambition is to help people listen better, understand more and make better decisions about the support they provide.

Lived experience is central to the training. People who know what it feels like to be misunderstood, not listened to or supported in the wrong way are part of the training itself. Their experiences help people think differently about communication, reasonable adjustments and what good support looks like in everyday life.

At FitzRoy, this feels especially important. We support people every day and we know how much difference it can make when someone takes the time to listen properly, understands how a person communicates or makes an adjustment that helps them feel more comfortable and in control.

The training creates space to question assumptions and think about what could be done differently.

FitzRoy is an NHS England licenced  and Quality Assured Care Learning Service approved provider of Oliver McGowan Mandatory Training. We offer both Tier 1 and Tier 2 training.

If you are new to Oliver McGowan training, you can find out more about what the training involves and which tier may be right for you on our Oliver McGowan training pages.

You can also meet some of the people involved in delivering the training and hear more about the experience they bring to the sessions.