Quality Manager – Learning Disabilities and Mental Health services

Quality Manager – Learning Disabilities and Mental Health services

Location: West Midlands

Salary: Up to £38,000 per annum, plus a £3,800 Car Allowance

Closing Date: 15th June 2023

With learning disability experience in the care sector, you may already be working as a Quality Officer, Registered Manager or a Care Manager looking for a new, rewarding, and inspirational role.

As an excellent relationship builder, you will work collaboratively with existing management teams to generate quality plans to lead our services to outstanding.

With experience of ensuring a care service is compliant with CQC regulations and their contractual requirements, as the Quality Manager you will assess, audit, and evaluate the quality of FitzRoy services, to ensure the highest quality support and care provision is delivered.

It’s a great time to join FitzRoy and be part of our journey to outstanding for people we support with learning disabilities and mental health difficulties

As a Quality Manager, you will:

• Undertake quality assurance audits in our care services.
• Analyse results of quality audits to identify areas for improvement.
• Produce well written reports and make recommendations.
• Devise service specific improvement action plans.
• Work in partnership with Service Managers, Area and Regional Managers to oversee the progress of the service improvement action plans, ensuring key elements of quality and positive outcomes for people using the service are addressed.
• Raise urgent matters of concern arising from audits, clearly communicating risks and impacts to service.
• Clearly communicate the quality standards expected to all appropriate internal and external stakeholders and produce clear information on how those standards are being met.
• Analyse trends from audits to create action plans to drive improvement at an organisational level.

What are the Benefits?

• 25 days holiday plus Bank Holidays – increasing with service.
• Car Allowance.
• Cash back scheme on health care such as dentists and opticians.
• Access to virtual GPs.
• Free legal advice.
• Blue Light Card for instant shopping and leisure discounts.
• Perkbox.
• Life assurance.

To be successful you will have:

• Have a strong understanding of CQC compliance with regulatory standards and Care Sector contractual requirements.
• Experience with quality management, compliance and implementing new procedures.
• Experience as a Registered Manager of services or an equivalent role.
• Experience of implementing service improvement action plans to success.
• Able to travel regularly with overnight stays.

Equal opportunities statement

FitzRoy is an equal opportunities employer, and we participate in the disability confident scheme. We are determined to ensure that no applicant or employee receives less favourable treatment on any grounds.